Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: June 10, 2025

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1. Introduction

TXBLIVE Inc. ("TXBLIVE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

This Privacy Policy applies to information we collect:

  • On our website and mobile applications
  • When you register for an account
  • When you use our Services
  • When you communicate with us

2. Information We Collect

We collect several types of information from and about users of our Services, including information:

  • Personal Information: We collect information that could reasonably be used to identify you personally, such as your name, email address, telephone number, postal address, payment information, and other identifiers.
  • Account Information: When you create an account, we collect your username, password, profile information, profile pictures, and other information you provide.
  • Content: If you are a creator, we collect the content that you upload, post, or otherwise share through the Services, including photos, videos, and text.
  • Payment Information: If you make purchases or receive payments through the Services, we collect payment card details, bank account information, and billing information. This information is processed by our third-party payment processors, and we do not store complete payment card details.
  • Usage Information: We collect information about how you use our Services, including your browsing history, search queries, viewed content, interactions with creators and subscribers, and other actions on our Services.
  • Technical Information: We collect information about your device and internet connection, including your IP address, browser type, operating system, device information, and other technology on the devices you use to access our Services.
  • Location Information: We may collect information about your location if you provide it directly or indirectly through your device's location services.

Information Collected Automatically:

When you use our Services, we automatically collect certain information about your device and usage. This information may include:

  • Log data (such as IP address, browser type, pages visited, time spent on pages)
  • Device information (such as hardware model, operating system, unique device identifiers)
  • Cookies and similar tracking technologies (for more information, please see our Cookie Policy)

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Provide the Services: Create and maintain your account, process transactions, provide customer support, and enable features of our Services.
  • Personalize Your Experience: Customize content, recommendations, and advertisements based on your preferences, interests, and usage patterns.
  • Communicate with You: Send you administrative messages, updates, security alerts, support and other messages, and marketing communications about our Services or third-party products and services that may be of interest to you.
  • Improve and Develop the Services: Analyze usage patterns, conduct research, and develop new features and functionality.
  • Ensure Security and Compliance: Detect, prevent, and address technical issues, fraud, abuse, security incidents, and compliance with legal obligations.
  • Enforce Our Terms: Monitor and enforce compliance with our Terms of Service, Content Policy, and other policies.

Legal Basis for Processing (for EEA Users):

If you are in the European Economic Area (EEA), we process your personal data based on the following legal bases:

  • Performance of a Contract: Processing necessary for the performance of a contract with you (such as our Terms of Service).
  • Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not outweighed by your rights and interests.
  • Consent: Processing based on your consent, which you can withdraw at any time.
  • Legal Obligation: Processing necessary for compliance with a legal obligation to which we are subject.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Creators and Subscribers: If you are a subscriber, we share certain information with creators whose content you access. If you are a creator, we share certain information with your subscribers.
  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
  • Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose your information to protect the safety, rights, property, or security of TXBLIVE, our Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; or to prevent or stop activity we consider to be illegal, unethical, or legally actionable.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information as defined under the California Consumer Privacy Act (CCPA).

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure of your personal information
  • The purposes for which we process your personal information and whether we can achieve those purposes through other means
  • The applicable legal requirements

When we no longer need to retain your personal information, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

6. Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We are not responsible for third-party circumvention of any privacy settings or security measures on our Services. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your account.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information that we hold about you.
  • Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, machine-readable format.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

California Privacy Rights:

If you are a California resident, you have the right to request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. You also have the right to know what personal information we collect, use, disclose, and sell about you, and to request that we delete your personal information.

8. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Services from outside the United States, please be aware that information collected through the Services may be transferred to, processed, stored, and used in the United States and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. Your use of the Services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information in the U.S. and other jurisdictions as set forth in this Privacy Policy.

For individuals in the European Economic Area (EEA), we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA. We may use standard contractual clauses approved by the European Commission, or other suitable safeguards to permit data transfers from the EEA to other countries.

9. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we might have any information from or about a child under 18, please contact us using the information provided in the "Contact Us" section below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the changes becoming effective. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

TXBLIVE Inc.
1234 Market Street
San Francisco, CA 94103
Email: privacy@txblive.com

For users in the European Union, you also have the right to make a complaint at any time to your local supervisory authority for data protection issues.